How often will you be cleaning our windows?
Do you do one off cleans?
Yes we do, we have a minimum charge of £30 and within a 5 mile radius of our cleaning parameters.
Do you clean the frames and sills on every clean?
Yes on all new build property's this is standard, older properties will need to be checked prior to cleaning to ensure comparability.
Do you clean using traditional methods?
Yes we do clean using traditional methods, however where possible we will use the reach and wash system, this is a safer option.
Will it be the same member of staff cleaning every time?
No not necessarily, it could be either of our trained staff.
Will you contact us prior to cleaning?
Yes, we will message you the evening prior should you require.
Will you be cleaning on the same day?
Not always due to the disruption of bad weather, staff holidays and sickness will also have an impact.
Do I need to be home?
No, as-long as we can gain access.
Can you clean my inside windows?
Yes, but prior notice will be required and we generally charge double that of your external clean.
Are you insured?
Yes, we have full public liability insurance, available upon request.
What areas do you cover?
Ribble Valley including:
Ribchester
Longsight
Brockhall
West Bradford
Chipping
Dunstop
Midup
Grindleton
Slaidburn
Sawley
Forest of Bowland
Bolton by Bowland
Chatburn
Tosside
Waddington
Hurst Green
Bashall Eaves
Longridge
Grimsargh
Goosnargh
Leyland
Farington
Blackburn
Mellor
Langho
Wilpshire
How do we pay you?
You can pay us cash on the day or we will post you a slip containing all relevant payment information. Ensure you use your address as reference.
Is the cleaning schedule contracted?
No contract required, we clean as required.
How much do you charge for your services?
Prices will vary depending on the size of your property, and additional services that you may require.
Complaints
Any customer complaints regarding issues with cleaning should be raised ASAP or within 24hr so this can be looked into and resolved accordingly.